Xmas Promotion OTOFIX IM2 Key Programming Tool One Year Software Update Service

Product Description

OTOFIX IM2 Key Programming Tool One Year Software Update Service

This one-year update service that is suitable for OTOFIX IM2 which was expired after 2 years free update

How to Add the Subscription?
 
1. After you purchase an order from our website, please provide the correct Serial Number of the device in time. 

Note:
 
1). When you are purchasing the order, you can add a note (correct serial number) to your order.
2). To avoid any mistakes, it's better to send the picture of serial number by email. 
2. After we received the Serial Number, we will add the subscription for you in 2 - 3 business days.
3. When the subscription is added successfully, we will let you know. Then you can go to download the latest update.

FAQ about the subscription
 
Q: Is there a physical card of subscription to be sent, so I can add the subscription by myself?
A: No, this subscription doesn't need delivery. We will add it for you directly.
 
Q: My device has been expired 1 year, if I buy the subscription now, can I get the updates of last year?
A: Yes, no matter how long your device has expired, if you buy the subscription now, you will get all updates, including the updates during its expiration.
Note: Devices that expired after 1st January 2015 can be updated to the lastest version of the software.
 
Q: My device will be expired in 2 months, if I buy the subscription now, will the extension cover the 2 months that is left?
A: The subscription will be extended without covering the last 2 months that is left.
For example: Today is 11th May 2022, and your device will be expired on 30th July 2022.
And you buy the subscription on 11th May 2022.
After we add the one-year update service for you, your device will be expired on 30th July 2023.
 
Q: What should I do if I want 2 year updates?
A: You can purchase 2 pcs of the "one year update service".
You can choose the quantity when you purchase the subscription, so we will add corresponding year(s) for you. Contact Information
       
Live Support: Tidio Online Support

Whatsapp:+86 18995643579

Email: Sales@AutelTools.eu
 
Shipping Warranty 

If you have no special requirements, we automatically select the shipping warehouse and shipping method for you by default.

EU Warehouse Shipping:2-6 working days. We have stocked up hot sale items in EU Warehouse , which is more convenient for customers. Orders from EU will be delivered by DE DHL Post or GLS

DHL Shipping: 5-7 working days.

Yanwen Express: 7-10 working days to arrive.

4PX Postal Service:  10-12 working days.

Product Warranty

All the Vident tools in our site we provide one year warranty. 

Technical Service  

1. If you have any technical problem, please contact us online or by email Sales@AutelTools.eu
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software, install it on your computer, then give us ID and password for remote help.

 Refund policy 

1. Damaged tool Service: If the product you received has been damaged during the shipping, please report to local DHL office/Post office immediately and ask for damage proof, then contact our website customer service for exchange service.
2. Product Quality problem for refund or exchange: If the product has any problems, please contact our customer service online within 7 days and return the item to us within 30 days upon the arrival.If you not contact us within 7 days and not return to us within 30days, it is considered as used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
3. Return Service: All returned items MUST BE in the original packaging and you need to provide us with the shipping tracking number, specific reason for the return, and also your order number. Buyer pays return shipping fee.