Product Description
2025 Autel MaxiCOM Ultra Lite
Topology Mapping 2.0
OE-level J2534 Programming
Factory-level ECU coding
D-PDU/J2534/RP1210
DOIP/CAN-FD
40+ Reset Services
Full System Diagnosis
IMMO Service
Refresh Hidden Features
No IP Limitation
2 Years Free Update
Autel MaxiCOM Ultra Lite Professional Diagnostic Scanner Plus Autel MaxiSys MSOBD2KIT Non-OBDII Adapters Kit

Autel MaxiCOM Ultra Lite Introduction
The MaxiCOM Ultra Lite provides full functions and on-line informations needed when diagnosing vehicles, identifying faults. It features a powerful octa-core processor, Android 10.0 OS, 256GB of built-in memory and 12.9-inch TFT-LCD capacitive touch screen for swift diagnoses and optimum viewing.
The MaxiCOM Ultra Lite has two main components: MaxiCOM Tablet-the central processor and monitor for the system. VCI- the vehicle communication interface. Combined with the enhanced Autel MaxiFlash J2534 ECU programming device, the Ultra-Lite diagnostic tool enables maximize technicians ECU coding and programming ability.
Top 8 Reasons to Choose MaxiCOM Ultra Lite
📣Autel Ultra Lite: Motor TruSpeed Check+ Topology Mapping
📣 NO IP Limitation, Multi-language: English, French, German, Dutch, Polish, Swedish, Korean, Japanese, Russian, Italian
📣 ScanVIN: Barcode or Text Recognition with Camera
📣 Upgraded Version of Maxisys MS919, MS909, and Maxisys Elite.
📣
1-Year Free Update Online and One Year Warranty. After expiration, please select" XNR-SS331-B" to get extra one year service
📣 Split-Screen Multi-Application Navigation with Super Fast Running Speed, Greatly Improving Your Work Efficiency.
📣 Built-in demonstration software gives you the opportunity to quickly learn the operation of our tool on different vehicles.
📣 One-Stop Diagnosis With Topology Mapping, Helping You Have a Clear Picture of Vehicle Status; For each fault code, Ultra performs in-depth analysis and gives the OE data and processing suggestions.
📣
Advanced ECU Coding & Programming: Program, rewrite, code, and match new ECU after new module replacement. Code on most regular cars to unfold hidden features and activate high-end functions to improve vehicle performance.
📣
40+ Service Functions: Contains the most comprehensive services on 98% of vehicles.
📣
10+ New Features: Support wider vehicle coverage, more frequent updates, WIFI print reports, Pre & Post scan, FCA & Renault SGW, report management, remote diagnoses, and extended features such as battery tester and Videoscope.
Newest Function Release
1. VIN/Odometer Check
• Adds "VIN/Odometer Check" feature, which supports reading the mileage and Vehicle Identification Number (VIN) values stored in various control units of the vehicle.
• By comparing the values, it serves as reference information for the maintenance history of the vehicle module.
• Supported Manufacturers:Chrysler, Dodge, JEEP, Porsche, Hyundai, Kia, Genesis, Fiat, Alfa, Abarth, Lancia, VW, Audi, Bentley, Lamborghini, Seat, Skoda, Nissan, Infiniti, NissanGTR, Toyota, Scion, Lexus, Subaru, Suzuki, Ford, Mazda, Peugeot, Citroen, DS, LandRover, Jaguar, GM, Chevrolet, BMW, Mini, Renault, Dacia, Samsung, Volvo, Polestar, Benz, Maybach…
2.Live data fusion
•Adds “Live Data Fusion" feature, which enables the integration of live data from different systems onto a single interface, facilitating dynamic display.
•Widely applied in maintenance scenarios requiring simultaneous monitoring of live data from multiple systems, such as addressing U-code, ABS malfunctions, aftertreatment, and more.
•Supported Manufacturers: Chrysler, Dodge, JEEP, Hyundai, Kia, Genesis, VW, Audi, Bentley, Lamborghini, Seat, Skoda, Toyota, Scion, Lexus, Subaru, Suzuki, Ford, Peugeot, Citroen, DS, LandRover, Jaguar, Renault, Dacia, Samsung…
Software
- Comprehensive diagnostics on 1996 and newer U.S., Asian and European vehicles
- Includes advanced MaxiFlash J2534 VCI extra support latest DoIP, D-PDU, CAN FD, RP1210 protocols.
- AutoScan: Scan all available systems, Read/Erase Codes, View Freeze Frame, and Live Data
- Comprehensive Integillent OBDII diagnostics, Bi-directional control, and advanced ECU coding and programming
- AutoVIN/Scan VIN for rapid vehicle identification
- Extensive Service Menu: Quick access to 36+ most common maintenance services
- VAG Guided Functions and Built-in Demo App
- Perform Battery and Charging System analysis with additional purchase MaxiBAS BT506 tester.
- Cloud-based Reports, Data Management and Remote Expert
Hardware
- 12.9-inch, 2732 x 2048 resolution, Samsung Exynos8895V Octa-core processor with 256GB storage and Android 7.0 operating system.
- Long-lasting 18000mAh rechargeable battery, Convenient Docking Station, 16 MP rear camera and 5 MP front camera
【Professional Diagnostics Increase Efficiency by 70%+】

And with the latest technology of AutoVIN/Scan VIN, Autel Ultra Lite diagnostic tool makes it more rapid and accurate to identify your vehicle and get all system scan.
1. Vehicle System and Detected DTC(s)– displays the name of the vehicle system(s) and the detected DTC(s)
2. Technical Service Bulletin– contains DTC-related recalls, TSB, and OEM campaigns.
3. Component Measurement– provides detailed information and instructional guides on using the oscilloscope to test components for faults.
4. Relevant Cases– offers relevant fault-clearing cases for reference.
5. Sput Screen Display–View Multiple Functions AT Once
Maxicom Ultra Lite Topology Module Mapping
Single Page Color Coded Module Status Mapping
Autel Ultra Lite automotive scanner can generate a topology map intuitively presenting all module diagnostic results(DTCs status and numbers) in different colors and make you know the communication structure between the modules. This function offers technicians great convenience to locate faults and causes!
Autel Ultra Lite automotive scan tool with ECU programming or ECU remapping function that allow mechanics and technicians to quickly and efficiently reprogram the ECU to customer or garage specifications, customize car parameters, and replace existing software/firmware in the ECUs to improve the vehicle's overall performance.
【Autel Ultra 2024: Advanced ECU Programming + Coding】
ECU Programming: download the latest version of the software from the online server database through Internet access to update ECUs, and reprograms the newest version into the vehicle's ECU. A series of on-screen operational instructions will display to guide you through the programming procedure. Autel provides its own server for BMW & BENZ software. All other OEM flashing software can be purchased separately and used with the VCI device for programming.
MaxiFlash VCI: The Ultra Lite comes with MaxiFlash VCI, which supports protocols such as CAN-FD, DoIP, D-PDU/J2534/RP1210, making the diagnostic range further expands.
CAN-FD: Transmission speed 14 times faster than CAN. This protocol is available to diagnose post-19 CAN-FD protocol models without adapters (covers post-20 Corvette, Encore, Genesis, GL8, etc.)
DoIP: 100-200 times faster than CAN diagnostics. The protocol applies to post-2018 Volvo, post-2017 Land Rover, and Jaguar, and supports BMW F and G chassis models.
Support D-PDU/J2534/RP1210 Diagnostic Standards: VCI adds support for these protocols, allowing connection to factory diagnostic scanners for diagnostics and ECU programming.
ECU Online Coding: The online coding is supported for Benz, BMW, Audi, Porsche, VW, etc. This feature can be used to write the new code to the ECU after replacement, get the replaced parts known by other ECUs, and customize the setting of vehicles to achieve car personalization, such as controlling auto side mirrors folding, turning on/off auto engine start-stop, customizing the daytime running lights, auto-lock/unlock function, and so on.
ECU Online Programming: For Benz / BMW ONLY
ECU Offline Programming: For Ford, Mazda, Jaguar, Vaxhall, Opel ONLY
ECU Coding + Adaptations: With enhanced ECU coding function, the Ultra lite diagnostic tool allow you to refresh the hidden features, customize the OE settings and enhance the vehicle performance, fuel efficiency, and reduce power loss.
ECU Coding: Benz, BMW, Audi, Porsche, VW, Nissan, Nissan-GTR, Infiniti, Hyundai
Hidden function Renewal: For BMW, VW, Audi, Skoda
Full Bi-directional Control/ Component Test

With the feature of bi-directional control (active test), the scanner Autel Ultra Lite can send commands to the ECUs to activate the a-ctuators to identify the faulty issue by monitoring the operation of actuators.
【Complete 40+ Services Designed for Professional Shops】
Oil Reset Service: reset service mileage and service intervals for the Engine Oil Life system;
TPMS Service: look up the tire sensor IDs from ECU, as well as perform TPMS programming and reset procedures after sensor replacements.
EPB Service: deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, and setting brakes after disc or pad replacement, etc.
ABS Service: perform bi-directional tests to check the operating conditions of ABS and SRS, such as Automated Bleeding, Pump Motor Test, checking Module information, etc.
SAS Service: perform calibration for the Steering Angle Sensor, and clear fault memory.
DPF Regeneration Service: clear the blockage through the continuous burning of the particulate matter captured in the DPF filter.
BMS Service: perform a reset on the vehicle battery for clearing the fault information and re-match the battery.
How to get More Special Functions for Your Specific Models?
Step1: enter the vehicle selection page and select a test vehicle.
Step2: go to scan and select a system.
Step3: select special functions; you will get various special functions for different systems of different vehicles, such as diesel particulate filter (new) initialization, exhaust throttle adaptive learning position, fuel averaging adaptive initialization, etc.
Note: Different models support different special features, if you are not sure, provide us with the information, and we will help to check.
Active Test Sends Commands and Provides Component Tests
Bidirectional tests can significantly save your diagnostic time for they can test the actuators and accurately pinpoint the vehicle faults, such as turning on/off the fuel, radiator fan, modulating the throttle, operating mirrors, opening/closing windows, cycling the A/C clutch on and off, performing evaporative emissions leak test, etc.
Worldwide and Newer Vehicle Coverage

The MaxiCOM Ultra Lite scanner provides the absolute full range of diagnostics (including read/erase codes, view freeze frame and live data) for any vehicle manufactured in 1996 or later. It doesn’t matter if your garage is geared toward domestic, Asian, and European cars—this diagnostic tool’s got you covered. Supported vehicle more than 80 manufacturers, 140 brands.
Besides, Autel Ultra Lite scanner supplied with MaxiFlash VCI with Enhanced Protocol Compatibility, which supports D-PDU, RP1210, CANFD. J2534 and DoIP protocols.
D-PDU / J2534 / RP1210 Diagnostic Protocols Cover More Vehicle Types
DoIP / CAN FD Protocols for High-Speed CAN Cover New Vehicle Models
Advanced MaxiFlash VCI
Autel MaxiCOM Ultra Lite diagnostic computer is able to perform OE level all systems diagnostics on over 80 makes and models to retrieve vehicle ECU information, read and clear codes, view live data stream of multiple sensors.
- Supported to OE-Diagnostic Protocols: D-PDU/ J2534/ RP1210 OE-diagnostic protocols.
- Supported to CAN FD/ DoIP Protocols: Transmission speed up to 4.05Mbit, 14 times faster than CAN2.0A/B.
- Supported to More Vehicle Models: The agreement currently applies to GM models in the second half of 2009, Volvo models after 2018, LandRover/ Jaguar models after 2017, BMW F chassis G chassis.
NOTE: The CAN FD/DoIP protocols are not universal to all the vehicles. The CAN FD protocol is mostly applicable for GM produced in the second half of 2019, and the DOIP protocol mainly supports Volvo after 2018, L-and Rover/Jaguar after 2017, F chassis and G chassis BMW.
High-end Functions------Your Vehicle Doctor
1.Full Battery Test: With BT506, it will perform complete battery detect functions:
starter cranking test, generator test, monitor battery system health, etc.
2.VAG Guided Functions:
For V-AG vehicles, there are professional V-AG guidance steps, you can follow the screen instructions
3.Demonstration APP: 2023 new added App modules:
“Demonstration” APP allows you pre-select vehicles, simulate process and learn the sequence in advance. Demonstration feature is very user-friendly for novices as it equals to veteran mechanics guides you.
5.For Mc-Laren, Tes-la Diagnose:
Many traditional intelligent diagnostic devices cannot diagnose new energy vehicles, but Autel Ultra Lite breaks through traditional limitations and advances with the times to cover the diagnosis for Te-sla McL-aren.
6.Autel Could Diagnostic Report:
Autel MaxiCOM Ultra Lite adds new functions: Diagnostics report upload to Autel Cloud, it will reduce the operating burden of the scanner and collect data in the Autel cloud to speed up diagnostics and centralize data management.
7.IMMO Keys:
Add new keys, key learning, for low anti-theft grade Asian vehicles.
8.Quick Charging Hub:
Same as MS Ultra, Just put on the charging pile and you can work without power forever
9.MV108/MV105 Compatibility:
Autel Ultra Lite in conjunction with the MV105/ 108, provides a clear view of the vehicle's internal conditions on this item, allowing for deeper vehicle diagnostics
10.Remote Experts:
When you don't know how to solve this complicated problem, you can turn to “Remote Experts” for professional help (Auxiliary accessories need to be purchased. If you have requirements, please tell us for specific auxiliary tools.)
More New Added Functions
1. Remote Expert:
2. Expanded Function, Like add on MV108 videoscope, or Autel battery tester BT506
3. WIFI Printing
【Unparalleled Hardware and Dual Wi-Fi】
Hardware
12.9-inch, 2732 x 2048 resolution, Samsung Exynos8895V Octa-core processor with 256GB storage and Android 7.0 operating system.
Long-lasting 18000mAh rechargeable battery, Convenient Docking Station, 16 MP rear camera and 5 MP front camera
Autel Maxicom Ultra Lit Specifications
Operating System |
Android 7.0 |
Processor |
Samsung Exynos8895V octa-core Processor (2.3GHz Quad-core Mongoose + 1.7GHz Quad-core A53) |
Memory |
4GB RAM & 256GB On-board Memory |
Display |
12.9 inch TFT-LCD with 2732 x 2048 resolution & capacitive touch screen |
Connectivity |
WiFix2 (802.11 a/b/g/n/ac 2x2 MIMO)
BT v.2.1 + EDR
GPS
USB 2.0 (Two USB HOST Type A, one USB mini device)
HDMI 2.0
SD Card (Support up to 256GB) |
Camera |
Rear and Front: 16 Megapixel, Autofocus with Flashlight |
Sensors |
Gravity Accelerometer, Ambient Light Sensor (ALS) |
Audio Input/Output |
Microphone
Dual Speakers
3-Band 3.5 mm stereo/standard headset jack |
Power and Battery |
18000mAh 3.8 V lithium-polymer battery
Charging via 12 V AC/DC power supply with the temperature between 0°C and 45°C |
Input Voltage |
12V/3A Adapter |
Operating Temp. |
0 to 50°C (32 to 122°F) |
Storage Temperature |
-20 to 60°C (-4 to 140°F) |
Dimensions (WxHxD) |
366.5 mm (14.43") x 280.9 mm (11.06") x 34 mm (1.34") |
Weight |
2.18kg (4.81 lb.) |
Protocols |
DoIP, PLC J2497, ISO-15765, SAE-J1939, ISO-14229 UDS, SAE-J2411 Single Wire Can (GMLAN), ISO-11898-2, ISO-11898-3, SAE-J2819 (TP20), TP16, ISO-9141, ISO-14230, SAE-J2610 (Chrysler SCI), UART Echo Byte, SAE-J2809 (Honda Diag-H), SAE-J2740 (GM ALDL), SAE-J1567 (CCD BUS), Ford UBP, Nissan DDL UART with Clock, BMW DS2, BMW DS1, SAE J2819 (VAG KW81), KW82, SAE J1708, SAE-J1850 PWM (Ford SCP), SAE-J1850 VPW (GM Class2) |
Comparison Among Msultra, Ultra Lite, MS919 and MS909
Software Comparison
Hardware Comparison
Features Comparison

Package Includes
1pc x MaxiCOM Ultra Lite Main Unit
1pc x MaxiFlash VCI
1pc x Docking Station
1pc x Main Cable V2.0
1pc x USB 2.0 Cable V2
1pc x AC/DC Adapter(12V)
1pc x Auxiliary Power Outlet Adapter
2pcs x Spare Fuse(6x30mm)
1pc x Clamp Cable
1pc x Power Cable
1pc x USB to Enthernet Adapter
1pc x Quick Reference Guide
1pc x Packing List
1pc x Soft Cloth
1pc x Carrying Case (650 x 185 x 430 mm)
Autel MaxiBAS BT506 Battery & Electrical System Analysis Tool Support CCA CA SAE EN IEC DIN JIS MCA, Test Flooded, AGM, AGM Spiral, EFB GEL Batteries
Autel MaxiBAS BT506 Introduction
AUTEL MaxiBAS BT506 is a battery and electrical system analysis tool which enables technicians to view the health status of vehicle's battery and electrical system. It is not an average battery tester because it measures not only the state of charge but also the battery state of health including its capacity, its ability to maintain and store the energy. Using adaptive conductance (an advanced battery analysis method), AUTEL MaxiBAS BT506 can produce a more accurate examination of the battery’s cold cranking ability and reserve capacity, which is vital to determine a battery’s true health.
Highlights of Autel BT506
- Support in-vehicle and out-of-vehicle tests
- Test 6- and 12-volt Batteries: 100-2000 CCA
- Test 12- and 24- Cranking/ Charging Systems
- Test Flooded, AGM, AGM Spiral, EFB and GEL batteries
- Compatible with CCA, CA, SAE, EN, IEC, DIN, JIS and MCA
- Adaptive Conductance for 95% accuracy, Top accuracy in Industry
- Display test records in list form, offering a summary review tested and vehicles and/or batteries
- PDF test report for easy viewing, sharing, printing
- Permanently valid FREE software updates
- Upgrade-able to BT508: Purchase the Autel VCI V200P to upgrade the BT506 to the BT508 to get battery reset, battery change, and full system fault scan functions for one vehicle brand.
- Autel MaxiBAS BT506 can works with 95% Autel diagnostic tablet for detailed vehicle battery, cranking, startor and generator tests. Compatible models are: Autel MK808BT, MP808BT, MS906BT, MK906BT, MS906TS, MK906 Pro, MS906 Pro, MS906 Pro-TS, MK906 Pro-TS, MK908, MK908P, MS908S Pro, Elite, Elite 2, MS909, MS919, Ultra Lite, Ultra.
What makes BT506 more highly cost effective?
- Free lifetime Updates
- Upgrade to BT508 (buy additional V200P)
- Wide Compatibility: Compatible with Autel wireless scanners (except MK908 MK908P)
How to Set Up Autel MaxiBAS BT506 ?
Design for 12V and 24V Cranking/ Charging Systems
Autel BT506 battery analyzer covers 98% of the car batteries on the market and strictly implements the car evaluation standards. It is widely loved by battery testing factories and workshops. It can quickly provide customers with the most accurate results, reduce the number of retests, and reduce time costs.
Working on 6/12V automotive batteries: 100 to 2000 CCA Range
Working on 12- and 24- cranking/charging systems
Battery Types: Test regular flooded, AGM,AGM spiral, GEL and EFB batteries,
Multiple rating systems are covered:CCA, SAE, CA, EN, IEC, DIN, JIS and MCA
Autel BT506 can work with 99% Autel Wireless Scanners, Such as
Basic 808 Series: MK808BT PRO MK808BT MK808S-TS MX808S-TS MK808Z-TS MK808TS MX808TS
MP808BT DS808BT Series: MP808BT MP808BT PRO MP808BT KIT DS808S-BT MP808S-TS MP808Z-TS DS808S-TS DS808TS
MS906 MK906 Series: MS906TS MS906BT MK906BT MS906 Pro MK906 Pro MS906 Pro-TS MK906 Pro-TS
MK908 MS908 Series: MS908 PRO MS908S II MS908S PRO II MK908 II MK908 PRO II
Elite Series: Elite Elite II Elite II PRO
INTELLIGENT DIAGNOSTIC SERIES: MS909 MS919 Ultra Ultra Lite UltraEV MS909EV
Advanced Adaptive Conductance
What is adaptive conductance?
Adaptive conductance testing refers to repeated tests on the same battery many times on an adaptive basis without depleting the battery.
Why bring adaptive conductance into BT506?
This brings us to the difference between load test and adaptive conductive test. Unlike traditional load tests, which consume a large amount of amperes from the battery during the test, adaptive conductance test can quickly and accurately determine the health of the battery at almost any given state, without the need to re-test and waste additional time.
Benefit of adaptive conductive technology
- Reduce the battery misjudgment rate to a minimum
- Improve the bad battery detection rate
- Reduce retest times
- Ensure the power of the battery under test during the test
BT506 Advanced features explore: Start Test + Charge Test + Battery Test
1. Generator Test
Generator test refers to test different parts of the charging system, including generators, rectifiers, rectifier diodes, etc., to obtain the real charging voltage value.
All battery data about ripple, no-load voltage, load voltage are displayed to customers.
2. Starter Test
Starter test help you analyze the starter motor, including start voltage and start time, to check if the starter motor is working properly.
Load voltage refers to the voltage measured when on-board electrical appliances (such as headlamps) are turned on.
No-load voltage is the voltage measured when all on-board electrical appliances are turned off.
Start time is the time it takes for the vehicle to turn on the engine
3. Battery Test
After battery test is completed, SOH (state of health), SOC (state of charge), voltage, current, rating, and specific guidance and suggestions can be visually displayed, and the batteries can be clearly divided into: Good Battery; Good & Recharge; Charge & Retest; Bad Cell; Replace Battery.
Color-coded results summary, a list of test data, and repair tips helps you perform battery test in easy way.
Smartphone & Autel Scanner Compatibility

Different between traditional battery test, Autek MaxiBAS BT506 supports connect with Autel scanner and PC,which work together to perform complete battery test functions.
Steps to connect with mobile phone
- Install the MaxiAP200 app (Android OS download it from Google Play, IOS download it from App Store)
- Click the MaxiAP200, register/login the Autel account.
- Scan the QR behind the BT506 to bind the BT506 to the phone
- Start battery scan
Steps to connect with Autel scanners
- Click VCI manager APP to bind the BT506 to the scanner
- Click Battery Test App to start battery test
Upgrade to BT508, Get All BT508's Features

Just extra purchase V200P, BT506 convert to BT508 immediately, you will get more superior battery test functions as belows:
Battery Change: Guides you to replace the battery step by step.
Complete battery replacement proccess: Battery Type---Preparation---Replace battery---New Battery Test ---Battery Test.
Autel BT508 offers unique battery registration guidance and one-click registration of new batteries for 53+ car brands. After the battery is replaced, some component position Settings may be lost. In this case, the electrical reset function can reset the previous data, allowing the entire vehicle electrical system to recover normal.
All System Diagnostics: After equipped with V200P, BT508 supports all systems diagnostics for only one vehicle brand.(Optional)
Specifications of AUTEL MaxiBAS BT506
Item |
Description |
Connectivity |
USB 2.0, Type C |
Bluetooth V3.0 BR/EDR+ V4.2 LE Dual-Mode |
Input Voltage |
5 V DC |
Working Current |
< 150 mA at 12 V DC |
Internal Battery |
N/A |
CCA Range |
100 to 2000 A |
Voltage Range |
6 to 36 V |
Working Temperature |
-10°to 50° C (14° to 122° F) |
Storage Temperature |
-20° to 60° C (-4° to 140° F) |
Dimension (L x W x H) |
107 mm (4.21“) x 75 mm (2.95”) x 26 mm (1.02”) (clamp cable is not included) |
Weight |
320 g (0.7 lb) |
Comparison Chart
Package Includes
1pc x MaxiBAS BT506
1pc x User Manual
Contact Information Live Support: Tidio Online Support
Whatsapp:+86 18995643579
Email: Sales@AutelTools.eu
Shipping Warranty If you have no special requirements, we automatically select the shipping warehouse and shipping method for you by default.
EU Warehouse Shipping:2-6 working days. We have stocked up hot sale items in EU Warehouse , which is more convenient for customers. Orders from EU will be delivered by DE DHL Post or GLS
DHL Shipping: 5-7 working days.
Yanwen Express: 7-10 working days to arrive.
4PX Postal Service: 10-12 working days.
Product WarrantyAll the Vident tools in our site we provide one year warranty.
Technical Service 1. If you have any technical problem, please contact us online or by email
Sales@AutelTools.eu2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software, install it on your computer, then give us ID and password for remote help.
Refund policy 1. Damaged tool Service: If the product you received has been damaged during the shipping, please report to local DHL office/Post office immediately and ask for damage proof, then contact our website customer service for exchange service.
2. Product Quality problem for refund or exchange: If the product has any problems, please contact our customer service online
within 7 days and return the item to us
within 30 days upon the arrival.If you not contact us within 7 days and not return to us within 30days, it is considered as used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
3. Return Service: All returned items MUST BE in the original packaging and you need to provide us with the shipping tracking number, specific reason for the return, and also your order number. Buyer pays return shipping fee.